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FAQ

  • Are Homoeopathic Medicine Slow to act ?

    The action of medicine depends on whether the disease is acute or chronic. Acute diseases are of recent origin, eg. Cold, Cough, Headache, Fever that develop very quickly & if an accurate medicine is selected, it gives results very quickly. Chronic diseases are those which have a long history, eg. Asthma, Eczema, Arthritis, Psoriasis etc. They occur as a result of continuous suppression by other systems of medicine. Chronic diseases will definitely require time to be cured. But it is the complexity, duration and suppression of the disease which makes it time consuming to cure rather than Homoeopathy.

  • Can Allopathic Treatment taken with homoeopathic medicine ?

    If a person is on long continued allopathic treatment, especially steroids or "life-saving drugs", for diseases like Diabetes, Hypertension, Epilepsy, discontinuing the medicine abruptly might cause sudden increase in the intensity of his symptoms. So the best way is to reduce the dosage of the allopathic medicine gradually as the improvement starts & then stop them under the guidance of a Physician.

  • Are Onion, garlic, tea, coffee etc. restricted with homoeopathic medicines ?

    Researches have shown that there is no effect of such things on the efficacy of the medicine if these are taken in moderation & a significant gap is maintained between them & the medicine. Homoeopathic medicines act well on patients habituated to coffee and betel.

  • Do Homoeopathic medicines have an expiry date?

    As Homoeopathic medicines is made from natural products and are alcohol based hence, if stored under the proper conditions, i.e. a normal, dry place and away from fumes and strong odours, the medicines will remain effective for many years. Once dispensed in sugar globules they do not remain effective for more time as the medicine may evaporate.

  • Does the Disease increases after taking treatment ?

    Everyone knows that homoeopathic medicines are given on the basis of symptom similarity. Primary action of the medicine may be observed by the patient as an aggravation of his disease but in fact it is only homoeopathic aggravation which is a part of curative process.

  • How To Place an Order?

    Select your medicines from www.emedicinehub.com and Add the products to your Cart` and proceed to checkout.

    For existing customers: Log in with your registered Email Id and Password and then select your shipping address and then click on Place Order and then select the most convenient mode of payment and after confirming you are done.

    For New customers: Register with your details and then add your Shipping address therein and then click on Place Order and then select the most convenient mode of payment and after confirming you are done.

    On completion of payment process, order confirmation will follow by email and sms and tracking details will be sent on despatch of order.

  • What if the Product is received in damaged condition upon Delivery?

    In case of a damaged packaging, do not accept the delivery of that particular package. In case you have received it and later, after opening the package, discover that the item(s) is Damaged/Defective or the product is leaked, the return request should be filed on the same day of delivery along with vedios while opening the parcel and photographs (of the received parcel box as well as the product) on our e-mail.

    Please make sure that the product to be returned is in unused and is in its original condition. Include everything you've received for the particular product like price tags, labels, invoice, original packing including box, freebies and accessories. In case the Product(s) returned by the customer does not fulfill these conditions then eMedicineHub is not liable to re-conduct the delivery of the returned product(s).

    In case where a customer had ordered multiple products and if one of the product(s) get damaged in transit then eMedicineHub will either replace the damaged product(s) and not the complete order. In case of non-availability of that product(s) eMedicineHub will refund the amount of only the damaged product(s) and not the complete order.

  • How Long does it take to receive a refund of cancelled/Non available Order?

    Order can only be cancelled before the shipment is done by eMedicineHub, and the refund will be initiated in the wallet only within 30 days from the date of cancellation.

    In case we do not have the product at all,we will provide refund to the buyer and buyer shall be obligated to accept the refund in Lieu of replacement in his or her bank account.

  • Can My order be cancelled?

    Order can only be cancelled before the shipment is done by eMedicineHub, and the refund will be initiated in the wallet only within 30 days from the date of cancellation.